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Western Digital WD and HGST Warranties

Last Updated: 10th Dec 2018

All the Western Digital Drives we sell (WD and HGST) are covered by Limited warranties, as specified by Western Digital.  Limited Warranties mean that you get a full replacement in the first year, but a declined value in the subsequent years. 

This matrix shows the value you get on each year.


  Red  Red Pro Gold (EOL) HGST UltraStar
1st Year Full Replacement Full Replacement Full Replacement Full Replacement
2nd Year 75% Value 75% Value 75% Value 75% Value
3rd Year 50% Value 50% Value 50% Value 50% Value
4th Year - 25% Value 25% Value 25% Value
5th Year - 10% Value 10% Value 10% Value
Eligible Drive Invoiced by DataCare within the last 3 years Drive Invoiced by DataCare within the last 5 years Drive Invoiced by DataCare within the last 5 years Drive Invoiced by DataCare within the last 5 years
Time Required to give Credit/Replacement 2-3 Weeks  2-3 Weeks  2-3 Weeks  2-3 Weeks 

Hard drive warranties only cover the Hardware, data recovery is not included in warranty